What Confidence Can Conceal
New: The Remains Practice: How to Strengthen Professional Judgement and Develop Discernment at Work Class, a new School of WorkLife Book Club online live class is now available.
It begins with something many people in professional life will recognise.
You’re reviewing something that looks strong.
The numbers work.
The confidence is there.
The presentation is polished.
But something doesn’t quite sit right.
Not wrong.
Just incomplete.
And you can’t yet fully articulate what you’re missing.
That is where Sean’s story begins.
He’s a senior financial analyst — known for careful reasoning, strong judgement, and analytical precision.
But something is beginning to trouble him.
Some proposals that look impressive during presentations later reveal serious weaknesses.
He analyses the numbers more carefully.
But gradually, he begins to recognise something unsettling.
The numbers are not always the problem.
Sometimes the real challenge is understanding what lies behind them.
The Remains Practice: How to Strengthen Professional Judgement and Develop Discernment at Work draws on Kazuo Ishiguro’s The Remains of the Day and a seven-step framework built around the kinds of questions professional judgement and discernment ask of us in working life.
Not in situations of obvious deception. In the ordinary moments where something doesn’t quite add up — and where learning to look more carefully changes what we can see.
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