The Stories Beneath the Surface
New: The Kite Practice: How Fiction Develops Empathy, Emotional Intelligence, and Leadership Class, a new School of WorkLife Book Club online live class is now available.
It begins with something many people in leadership will recognise.
You’re known for getting things done.
When someone brings you a problem, you listen, diagnose it, and deliver a clear, practical solution.
It works.
Until it doesn’t.
The same challenges keep returning.
The same problems resurface.
Your solutions are sound — but they aren’t sticking.
That is where Amy’s story begins.
She’s a senior operations manager — experienced, decisive, and consistently praised for her problem-solving.
But something is troubling her.
She’s beginning to suspect she isn’t always solving the right problems.
One sleepless night, she picks up The Kite Runner by Khaled Hosseini.
By dawn, she has finished it.
And something has shifted.
Not in what she knows.
In what she’s been looking for.
The Kite Practice: How Fiction Develops Empathy, Emotional Intelligence, and Leadership draws on Khaled Hosseini’s The Kite Runner and a four-step framework built around the kinds of questions empathy and emotional intelligence ask of us in working life. Not in moments of obvious difficulty. In the everyday moments where something beneath the surface is shaping what you see — and where understanding more changes what you can do next.
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